1. Before purchasing: advice and testing
A good labeling solution starts with your application, not with a product list. Together, we’ll assess where the label will be applied and what it needs to withstand: print volumes, temperatures ranging from freezer to autoclave, contact with chemicals, the substrate, and the scannability of barcodes. Based on that, you’ll receive a concrete proposal with the right combination of roll labels, ribbon, label printer, and label software—including alternatives, delivery times, and scalability options. That advice is always free.
Free samples
Would you rather test it yourself first? We’ll send you free samples so you can try out the label in your own environment and on your own product before you place an order. That way, you can be sure the label will stay attached and remain legible, whether it ends up in the freezer, the lab, or the warehouse.
Label Test Center: We’ll test it for you
Don’t have time to test it yourself, or do you want to be sure beforehand? At the I-Label Test Center, we test the combination of label, adhesive, ink ribbon, and printer on your own product. We check adhesion, contrast, legibility, and scannability—even under harsh conditions such as freezing, autoclave sterilization, or contact with chemicals. You’ll receive a detailed, documented test report with the recommended combination. Label testing is free; we’ll discuss specific requirements in advance only if necessary.
2. Getting Started: Installation and Training
Are you opting for a complete package that includes a label printer, labels, and software? If so, I-Label will install the printer for free and show your team how everything works. Our specialist will connect the printer, set up the software, and configure everything to work with your labels. That way, you’ll be printing accurate labels from day one—at no extra cost and without having to figure it all out yourself from the manuals.
Here’s how it works
- Preparation. We bekijken vooraf welke labels je print en met welke systemen of data de software moet werken.
- Installation. Our specialist will connect the printer, configure the drivers and network settings, install the software with the correct barcodes and fonts, and adjust everything to work with your label material and ink ribbon. We’ll also back up your settings right away.
- Explanation. We’ll show your coworkers how to design and print labels, and how to replace a roll or ink ribbon.
- Follow-up care. Do you have any questions afterward? If so, please contact the same designated point of contact.
Integrations with your systems
We set up customized templates and operator forms and integrate your labeling software with Excel, your ERP system, or LIMS as needed. This allows you to print labels automatically with the correct data, without having to retype anything and with fewer errors. You can do this right from the start, or later on if you want to further automate your processes or switch to a cloud solution.

Customized training
We offer short, practical training sessions for operators, administrators, and IT staff, tailored to the way you work. Your team will learn how to design and print labels, as well as how to replace a roll or ink ribbon. Afterward, you’ll receive clear manuals so that even new colleagues can get up to speed quickly.
100% commitment to your labeling process
At I-Label, you speak directly with the specialists who know your system, not with a call center. We have over 25 years of in-house labeling expertise, including many years of experience at Brady, and have installed more than 1,250 label printers at companies in sectors such as laboratories, logistics, IT, and packaging. We remain involved until your labeling process is running smoothly—and even after that. You can read more about who we are on the About I-Label page.
3. After launch: support and maintenance
Our service doesn’t end after installation. As an official Brady Partner, we’ll continue to support you for as long as you use your labeling solution.
- Quick help: If you experience malfunctions, have questions about settings, or encounter issues with label quality, we’ll assist you within a few hours on business days—often immediately via remote support.
- On-site in the Benelux: If we can’t resolve the issue remotely, a specialist will come by.
- Maintenance contract: preventive checks, firmware and driver updates, and optimization of your templates, along with recommendations to further improve your labeling process, ensuring that your printers continue to operate reliably.
- Consumables: We provide fast delivery of labels on rolls, ink ribbons, and replacement parts. If you’d like, we can track your usage so you never run out.
- Did you buy the printer somewhere else? Ook dan helpen we je verder, als je er labels van I-Label in gebruikt.
Why customers choose I-Label
Analysis & advice
We start with your application and environment. This means you don’t get a list of products, but the right label + printer + software for your process.
- Personal advice: we translate volumes, temperatures, chemistry, and scannability into the right materials and printers.
- Decision aid: we provide a concrete proposal with alternatives, delivery times, and possible growth paths.
- Test Labels & LabelTestCenter: From free samples to fully tested and documented results.
Implementation
We make sure everything works on your floor—no hassle.
- Installation & configuration: printers, drivers, network settings, label software, barcodes & fonts, backups
- Templates & integrations: custom templates, operator forms, database links, etc.
- Training & transfer: short, targeted training courses for operators, administrators, and IT + clear how-to guides
Ongoing service
Our after-sales service does not end after delivery:
- Helpdesk & remote support: quick assistance with malfunctions, settings, and label quality; on-site interventions upon request
- Maintenance & optimization: preventive checks, firmware/driver updates, template tuning, and process improvements possible
- Inventory & parts: Labels on rolls, ink, and replacement parts are delivered quickly, unless otherwise noted. We monitor your usage upon request.
Label Printer Service from A to Z: Consulting, Installation, and Support
Van de eerste analyse tot installatie en nazorg. Bij I-Label heb je één aanspreekpunt voor je volledige labeloplossing.
Labels and tags on rolls
Our labels are designed to perform reliably in diverse sectors. Each application has different requirements, from chemical resistance in the lab to durability in a logistics environment. Thanks to our experience and wide range of materials, we can always offer the right solution. This way, you’re assured of labels that perfectly match your processes and challenges.
Label printers
Thermal label printers designed to print top-quality labels. Rugged and built to deliver consistent quality in demanding environments, with sharp barcodes and small fonts: ideal for identification and icons. Complete ecosystem: roll labels, ink ribbons/cartridges, software, and support.
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